Frequently Asked Questions

SurePay is a secure escrow and verified logistics platform that protects both buyers and vendors in online transactions. Your payment is held safely until you physically verify your product and release it with your secret PIN.

When you buy something through SurePay, your money goes into a CBN-licensed escrow vault powered by Flutterwave. A verified SurePay rider picks up and delivers the product. You have 5 minutes to inspect it. Only when you enter your secret PIN is the payment released to the vendor.

Yes. SurePay uses CBN-licensed escrow infrastructure through Flutterwave, end-to-end encryption, and verified riders with background checks. Your money never goes directly to the vendor until you approve the product.

Unlike bank transfers or cash-on-delivery, SurePay gives you a physical verification step. A professional rider inspects the product at pickup and you inspect it at delivery. Funds are only released when you're satisfied.