Privacy Policy
Last updated: February 2026
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and transaction data. We also collect device information such as IP address, browser type, and operating system to improve service security and performance.
How We Use Your Information
We use the information we collect to process transactions, verify your identity for security purposes, improve our service, and send you important notifications about your transactions. We never sell your personal data to third parties.
Data Protection
We implement industry-standard encryption for data at rest and in transit. All data is stored on secure cloud infrastructure with regular backups and disaster recovery procedures. We are fully compliant with the Nigeria Data Protection Regulation (NDPR).
Third-Party Services
We use trusted third-party services to provide our platform: Flutterwave for payment processing and escrow services, Firebase for push notifications, and Google/Apple for authentication. These services have their own privacy policies and we encourage you to review them.
Your Rights
Under the Nigeria Data Protection Regulation (NDPR), you have the right to access, correct, or delete your personal data. You can request a copy of your data or account deletion at any time by contacting our support team.
Data Retention
We retain your personal data for the duration of your account plus five years for regulatory compliance purposes. Transaction records are kept in accordance with Central Bank of Nigeria (CBN) requirements for financial services.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@sure-pay.ng.